Privacy policy

 

This statement applies to the use of our online store and describes how and for what purpose your data is collected and used and with whom and under what conditions this data could be shared with others. We also explain to you how we  protect your data against misuse and what rights you have with regard to the personal data you provide.

 

We only use your data to process your enquiries, purchases and orders on the website and  fulfill administrative obligations. Your data will not be shared with third parties for other than aforementioned purposes, We do not use your data for targeted marketing. We never make your data available to third parties for commercial purposes. 

 

We  take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us. 

 

  • Platform

 

We developed our webshop using the Jouwweb platform. They ensure that the software stays up-to-date and monitor the safety of our web store. Personal data that you make available to us for the benefit of our services will be shared with this party. Jouwweb has access to your data to provide us (technical) support, they will never use your data for any other purpose. They take appropriate security measures, such as the application of SSL encryption and a complex password policy. Backups are regularly made to prevent data loss. They have no access to our mailbox and we treat all our e-mail traffic confidentially.

 

  • Cookie policy

Volt Design uses only functional and analytical cookies.  Cookies are small text files that are stored on your device. Functional cookies are necessary for the website to work properly. They ensure that our website works optimally, that you can place products in the shopping cart and pay electronically. In order to further improve our services, we use Google Analytics cookies.  The privacy of the visitor remains guaranteed with these analytic cookies. We do not use other Google services in combination with the Google Analytics cookies. 

 

  • Invoicing

We store your name, address and residence details, telephone number, e-mail address and details regarding your order. This data is used for the invoices. These invoices are sent and stored protected. On the basis of applicable administrative obligations, we must keep invoices and your (personal) data. We will therefore keep this information in our records for as long as the applicable term is in effect.

 

  • Payment

 

We use the Mollie platform to handle the payments in our web shop. Mollie needs your name, address, phone number and your payment details such as your bank account. Mollie takes technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. Measures with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Third parties involved are among others Paypal, Ideal, and Bancontact. PayPal uses and processes your information in accordance with its own Privacy Policy (see PayPal Privacy Policy). Mollie does not store your data longer than is permitted by the legal terms. 

 

  • Shipping and logistics

 

We use several shipping services and transport companies to carry out the deliveries. It is therefore necessary that we share your name, address and telephone details with them. These companies only use your data for delivery of your package. If they use subcontractors, they will also make your data available to these parties.

 

  • Social Media

 

Our website uses buttons, that you can use to share products on social media and also a link, that you can use to  go directly to our Instagram page. If you log in to social media or share our products, the privacy policy of these sites will be applicable.

 

  • Acces to your data

 

For questions about our privacy policy or questions regarding content, access, changes or removal of your personal data, you can contact us at any time. You can request that your stored data be corrected or deleted, provided this is not in contradiction with Dutch law or administrative obligations.

 

  • Changes to the privacy policy

 

On this page you will always find the most recent version of our privacy policy. We reserve the right to change our privacy policy at any time.  We advise you to visit this page regularly.